What we collect
When you create an account, we collect your name, email, billing address and payment details (processed by our payment provider — we never see your full card number).
When you use our service, we collect server logs, usage metrics, IP addresses and basic browser information to operate, secure and improve the platform.
Why we collect it
To provide and bill for your hosting, to keep your sites secure (abuse detection, rate-limiting), to respond to support, and to improve the product. Nothing else.
Your rights
You can access, export or delete your data at any time from your account, or by emailing privacy@sitebloom.host. We respond within 30 days, usually within 2.
Contact
Privacy questions: privacy@sitebloom.host. We'd rather answer one honest question than write ten pages of legal cover.