30-day money-back
All managed hosting plans come with a 30-day money-back guarantee. If you decide it's not for you within the first 30 days, email refunds@sitebloom.host and we'll refund the full amount, no questions.
After 30 days
Monthly plans: cancel any time, no refund for the current month but no further charges.
Annual plans: we'll pro-rate the unused months and refund the difference.
Add-ons and one-time services
Domain registrations are non-refundable (the registry charges us). Migration help, custom work and other one-time services are non-refundable once delivered.
Reseller plans
Sub-resellers set their own refund terms with their customers. Our 30-day guarantee covers your account with us, not your customers' accounts with you.
How to request a refund
Email refunds@sitebloom.host with your account email. We process refunds within 5 business days — usually the same day.